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10 strategic approaches to retain and maximise the potential of your best talent

10 strategic approaches to retain and maximise the potential of your best talent

Marie Cosma

Your most talented employees are the driving force behind your organisation’s success. But what strategies do you have in place to nurture their potential and inspire them to build their career with you?

When your people are deeply invested in your organisation’s success, they naturally work towards making it better. And super-engaged employees don’t just perform better — they inspire those around them, boosting overall productivity.

So, how can you ensure your top talent remains highly engaged and committed to your organisation? Moore UK member firm’s Kingston Smith Senior HR Business Partner, Marie Cosma, lists ten strategies that can help below.

 

1. Develop leadership capability

Consider whether your leaders have the skills and confidence to create a positive workplace culture. If not, what skills gaps do you need to address?

When managers lead with empathy and emotional intelligence, they boost employee engagement and retention by fostering trust, better communication, and a supportive environment.

By helping your leaders to improve these skills, you can help them make employees feel valued and committed - ultimately enhancing morale and reducing turnover.

 

2. Provide meaningful work

Everyone seeks purpose in their roles. By aligning your people’s daily tasks with a clear and authentic organisational goal, you’ll boost their sense of fulfilment and job satisfaction. This alignment not only boosts morale, but also fosters long-term commitment, reducing turnover and ensuring your top talent remains engaged.

Ask for feedback on how well your mission and goals resonate with your employees. When people understand the impact of their work, it strengthens their sense of purpose and reinforces their value within the company.

 

3. Encourage social connection

What’s the social environment like in your organisation? High performers thrive in collaborative settings where they can engage with their peers. Plus, having ‘work friends’ is a key factor in employee retention and job satisfaction.

It’s worth considering how you encourage employees to make meaningful connections with each other and whether you could be more purposeful about it.

You could organise things like team-building activities — creating more opportunities for cross-departmental interactions — or provide collaborative workspaces that promote engagement and well-being.

 

4. Encourage and promote work-life balance

How effectively are you supporting your employees in achieving a healthy work-life balance? Implementing flexible working policies is a powerful way to boost employee loyalty and engagement.

By going beyond statutory requirements, you can further drive engagement and create a company culture where employees feel valued and motivated to perform at their best.

Offering flexibility — whether that’s through flexi-work hours or support for parental leave and caregiving responsibilities — helps reduce stress and burnout. while demonstrating genuine care for employee well-being.

 

5. Provide mentoring opportunities

Effective mentoring programs are loved by high achievers. By pairing less experienced employees with seasoned mentors, you can create a supportive environment where talented employees can thrive.

Mentoring helps employees navigate challenges, set career goals, and acquire new skills. It also promotes a culture of continuous learning and development — particularly appealing to ambitious, high-performers looking for long-term career progression.

Mentorship programs also benefit the mentor, as experienced employees generally find the opportunity to pass on their knowledge and skills very fulfilling. Plus, it’s an opportunity to sharpen their own communication and coaching abilities.

 

6. Foster an inclusive culture

An inclusive culture instils a sense of belonging. When employees feel respected and see that diverse perspectives are welcomed, they are more committed. It helps reduce turnover by addressing potential biases and barriers that might otherwise push talented individuals to leave.

Inclusion also encourages innovation, as diverse teams bring varied ideas and solutions. Ultimately, it strengthens loyalty and enhances the overall workplace experience, making top talent more likely to stay long-term.

To embed a culture of inclusivity, you could celebrate diversity through events and awareness days or develop Employee Resource Groups (ERGs) where employees from different backgrounds can come together and focus on diversity-related topics.

Ensure regular communication about inclusivity at team meetings, town halls, and encourage employees to contribute ideas for improvement.



7. Offer competitive salaries and rewards

Talented employees are aware of their market worth. Quite simply, if they feel undercompensated, they may look for opportunities elsewhere where their skills are better rewarded.

Competitive compensation packages which include bonuses, benefits, and recognition, foster loyalty, productivity, and long-term retention. The right incentive scheme, meanwhile, motivates employees and drives the behaviours needed to boost productivity and achieve company goals.

Regular salary benchmarking is a must to check whether your organisation is paying competitively.

 

8. Promote open communication

Transparent communication about your organisation’s goals, challenges, and successes keeps employees engaged by reducing uncertainty.

A culture of open, two-way feedback ensures employees feel heard and involved in decision-making processes. Recognising and celebrating achievements, especially among top talent, reinforces their value to the organisation and motivates them to stay. Having a solid performance review process in place is a great way to promote regular open communication.

 

9. Provide personalised development paths

Top performers want to see a future at your organisation. By creating and communicating clear pathways for career advancement, you’ll ensure they remain motivated and committed.

Consider whether you have a good understanding your most talented employees’ career aspirations and how well you’re supporting them to achieve these. You could offer personalised training, workshops, and professional development opportunities that help them upskill and craft their own career paths.

If upwards moves aren’t possible or appropriate, you could consider opportunities for employees to work in different departments or on cross-functional teams.

 

10. Encourage autonomy and empowerment

Giving top performers the freedom to make decisions and lead projects shows them that you trust and value them. They are more likely remain committed to your organisation, as they see a direct link between their contributions and the company’s success. So you’re not only retaining your best talent, but driving overall organisational performance, too.