Effective leadership is about more than technical skills and expertise. The ability to understand and manage emotions — known as emotional intelligence — is a vital skill for successful leadership. Emotionally intelligent leaders can connect with others, resolve conflicts and – crucially — they know how to inspire their teams.
Moore UK member firm Kingston Smith’s Senior Learning and Development Partner, Julya, explores the vital role of emotional intelligence in business leadership. Julya explains why developing this skill is a crucial investment for fostering stronger leaders and enhancing team dynamics.